Qbanq Cookie Policy

1. Introduction
This Cookie Policy explains how cookies and similar technologies are used on the Qbanq website and platform.
Qbanq is a product offering of AUSNA Tech Limited (NZBN: 942904755148), a registered Financial Service Provider (FSP1010078) and a member of Financial Services Complaints Ltd (FSCL) (membership number 9456).
This policy should be read together with Qbanq's Privacy Policy.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, mobile phone, or tablet) when you visit a website. Cookies help websites function properly, improve user experience, and provide information about how the website is used.
Cookies do not typically identify you personally, but they may be linked to personal information where this is necessary for legitimate operational, security, or compliance purposes.
3. How Qbanq Uses Cookies
Qbanq uses cookies and similar technologies to:
- Enable core website and platform functionality;
- Maintain secure user sessions;
- Enhance performance and usability;
- Monitor and improve website performance;
- Support security, fraud prevention, and system integrity;
- Comply with legal and regulatory obligations.
Qbanq does not use cookies to provide banking services, accept deposits, or offer credit or lending products.
4. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website and platform to function correctly. They enable basic features such as page navigation, secure login sessions, and access to protected areas.
Without these cookies, certain services may not be available.
Performance and Analytics Cookies
These cookies collect aggregated and anonymised information about how users interact with the website, such as pages visited and error messages encountered. This helps Qbanq understand usage patterns and improve performance.
Functional Cookies
Functional cookies allow the website to remember choices you make, such as language preferences or region, to provide a more personalised experience.
Security Cookies
Security cookies help protect the Qbanq platform by detecting unusual activity, preventing unauthorised access, and supporting fraud and risk monitoring controls.
5. Third-Party Cookies
Qbanq may use trusted third-party service providers (such as analytics, hosting, or security providers) that place cookies on our behalf. These third parties may collect information in accordance with their own privacy and cookie policies.
Qbanq does not permit third-party cookies to be used for unrelated advertising or profiling purposes.
6. Managing Cookies
You can control or disable cookies through your browser settings. Most browsers allow you to:
- View which cookies are stored;
- Delete cookies;
- Block all or certain cookies;
- Receive alerts when cookies are being set.
Please note that disabling cookies may affect the functionality, security, and performance of the Qbanq website or platform.
7. Consent
Where required by applicable law, Qbanq will seek your consent before placing non-essential cookies on your device. By continuing to use the Qbanq website after being presented with a cookie notice, you consent to the use of cookies as described in this policy, subject to your browser settings.
8. Data Protection and Privacy
Information collected through cookies is handled in accordance with:
- Qbanq's Privacy Policy; and
- The Privacy Act 2020 (New Zealand).
Cookies are used only for legitimate business, security, and compliance purposes.
9. Changes to This Policy
Qbanq may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or business practices. The updated policy will be published on the Qbanq website.
10. Contact Us
If you have any questions about this Cookie Policy or Qbanq's use of cookies, please contact:
11. Important Notice
Qbanq is a payments and virtual account technology platform and is not a bank. Qbanq does not accept deposits or provide lending services. Any regulated financial services are provided by third-party institutions, where applicable.
Last updated: January 2026